A & E / ARRIVAL

Nobody goes to the Accident and Emergency (A&E) Department through choice. This is usually a stressful situation where it’s hard to think clearly. Often, it’s when you or a loved-one is in pain. Naturally, it’s a time of great worry.
You might also be faced with long waiting times. A&E staff need to prioritise the most life-threatening cases, so it’s vital to be patient- they’re doing the best they can.
No matter if it’s a minor injury or something more serious, it’s important to be clear about your symptoms and not be afraid to speak up.
You might not be sure what your rights are if you need to make decisions about yourself or a loved-one. In this section, we look to provide clear, concise advice on A&E, including your rights, what to expect and which staff you’re likely to encounter.

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